Privacy Policy

1. Information We Collect

Personal Information (of guests):

• Full Name
• Contact Number
• Government-issued ID Number (like Aadhar, Passport, etc.)
• Address
• Date and Time of Check-In
• Room or Booking Reference (if applicable)
• Photo of ID or Guest (optional, based on app features)

App User Information (staff/receptionist):

• Name
• Mobile Number or Email
• Login Credentials (secured and encrypted)

Device & Usage Information:

• Device type and OS
• App version
• IP address
• Location (if location tagging is enabled)

2. How We Use the Information

• Help hotel staff record and manage guest check-ins
• Maintain logs for compliance with legal regulations
• Provide reports to hotel management if needed
• Enhance the app experience and performance
• Improve data accuracy and support audit trails

3. Data Storage and Security

• Encrypted data transmission (HTTPS)
• Secure cloud storage
• Role-based access for hotel staff
• Regular security updates

4. Data Sharing

We do not sell or rent any personal data. Information may be shared only with:

• Hotel Administration: for operational purposes
• Law Enforcement or Government Agencies: if legally required
• Cloud Hosting Partners: who help us run the application (with strict confidentiality)

5. User Responsibilities

• Securing login credentials
• Not sharing guest data outside the app
• Using the app in compliance with local data protection laws

6. Your Rights

Depending on your location, you may have rights to:

• Access the data collected
• Request correction or deletion of incorrect data
• Restrict data usage (as per local laws)

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be notified in-app or via email.

8. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

ID TRACK Support Team
Email: info@idtrack.in
Phone: +91 2269947759